FAQ's

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Doing Business with Stone Temple Coffees

At Stone Temple Coffees, we offer more than just coffee – we provide a unique branding experience that combines the rich, vibrant allure of old-world coffee traditions with the innovation of modern technology. Our distinctive branding style resonates with today’s coffee enthusiasts, attracting new connoisseurs every day. As the coffee industry evolves, we stay ahead of the curve, offering modern investors the opportunity to partner with a trendsetting coffee company.

Our Business Platforms

Looking to boost your business and sales with the right coffee brand? We’re here to help! Whether you’re a café, restaurant, retailer, or distributor, we offer:

  • Promotional Incentives: Attractive deals to help you grow your business.

  • Custom Branding: Tailored solutions to align our products with your brand.

  • Payment Plans: Flexible options to suit your needs.

Contact us to learn more about how we can support your business goals.

Delivery Rates and National Sales

  • Prince Edward County: Free delivery for commercial businesses with a minimum purchase of one case of coffee (or 12 bags).

  • Quinte, Trenton, Napanee, and Kingston: Free delivery for two cases or more.

  • Toronto, Ottawa, Montréal, and Surrounding Areas: Contact us for details about our distribution partners.

  • Outside Ontario: Reach out for a list of distributors or franchise inquiries.

International Sales

We’re expanding our reach across North America and are open to international sales. Contact us to learn how our products can reach your destination and explore business platforms tailored to your location.

Payment Options

We make transactions easy and secure with a variety of payment methods:

  • Credit Cards: Mastercard, Visa, American Express (via PayPal).

  • Debit Cards: Visa Debit.

  • PayPal: No account required for American Express payments.

  • Wholesale Payments: Email money transfers, business cheques, and electronic fund transfers.

  • Phone Payments: Call us to make a credit card payment.

Your security is our priority – we never store credit card information on our servers.

Sponsorship and Donations

While we receive many requests, we carefully review influencer and sponsorship applications during the first week of each quarter. Approved applicants will be notified by phone during the second week. If your request isn’t approved immediately, we’ll keep your information on file for future opportunities.

Fundraising for Schools and Sports Teams

Raise funds with our coffee! We offer special pricing for schools, sports teams, and community organizations. Contact us at info@stonetemplecoffees.com to learn more.

Free Local Delivery

Residents of Prince Edward County can enjoy free local delivery with the purchase of two or more bags of coffee. Click the Free Local Delivery icon on our website for details.

Why Choose Stone Temple Coffees?

  • Premium Quality: Certified Fairtrade and Organic coffees that delight every palate.

  • Custom Solutions: Tailored branding and business support to meet your needs.

  • Sustainability Commitment: Ethically sourced products that support farmers and the environment.

  • Community Focus: We’re proud to support local initiatives and global partnerships.

Let’s work together to brew success! Whether you’re a business owner, influencer, fundraiser, or coffee lover, Stone Temple Coffees is here to help you achieve your goals.

📧 Email Us or 📞 Call Us to get started today!

Local delivery  More Information

 

Tracking Your Parcel

We want to make sure your order reaches you as quickly and smoothly as possible. Here’s everything you need to know about tracking and receiving your parcel:

  • Tracking Information: Once your order ships, we’ll send tracking details to the email address associated with your order.

  • No Tracking Info? If you haven’t received tracking information within 2 business days, contact us at (613) 920-7694 or through our Contact Us page.

  • Shipping Times:

    • Canada: 2-5 business days.

    • International: 2-4 weeks.

  • Order Processing: Orders placed before 2 p.m. EST typically ship the same day. Processing times may vary during the holiday season (November-January).

  • Tracking Updates: After shipping, you’ll receive a Canada Post tracking link. Please ensure your email address is correct at checkout. Tracking details may take up to 8 hours to populate, so check back periodically.

Need Help? If your tracking link doesn’t generate details after 24 hours, contact us – we’re here to help!

Customs and Fees

For international orders, please note:

  • Customs Fees: Additional fees may apply depending on your country’s regulations. These fees are not included in your order total and are the responsibility of the recipient.

  • Shipping Charges: We charge the required shipping fees during checkout, but we cannot predict or cover additional customs charges.

Brand Ambassador Requests

Interested in becoming a Brand Ambassador for Stone Temple Coffees? We’re always looking for passionate individuals to represent our brand. Email us to express your interest, and we’ll consider qualified candidates for future opportunities.

Careers with Stone Temple Coffees

We’re growing and looking for talented individuals to join our team! If you’re passionate about coffee, sustainability, and innovation, submit your resume to info@stonetemplecoffees.com.

Franchising Opportunities

We’re excited to announce our plans to launch Stone Temple Coffee Shops across North America starting in 2026. If you’re interested in franchising or investment opportunities, contact us for more details.

Sustainable Packaging for 2026

We’re committed to reducing our environmental impact with compostable packaging. Here’s what sets us apart:

  • True Compostability: Unlike “biodegradable” packaging, which breaks down into microplastics, our compostable pouches are made from organic materials and can decompose in 8-12 months.

  • Certified Compostable: Our packaging is verified by third parties for home and industrial composting.

  • Current Limitations: While our pouches are compostable, they cannot be placed in municipal green bins due to sorting challenges. However, legislative changes are paving the way for a more sustainable future.

Why Choose Stone Temple Coffees?

  • Premium Quality: Ethically sourced, Fairtrade, and Organic coffees.

  • Sustainability Commitment: From compostable packaging to eco-friendly practices.

  • Customer Support: We’re here to help with tracking, orders, and more.

Contact us today to learn more about our products, partnerships, and opportunities. Let’s work together to brew a better future!

📧 Email Us or 📞 Call Us at (613) 920-7694 for assistance.

Ontario Made Program

We are apart of the Support Ontario Made Program for more information on this program be sure to visit their Website: Support Ontario Made

By simply buying Ontario Made products, you will be directly supporting the thousands of manufacturers, retailers, and their employees across the province. This helps us grow a stronger economy for Ontarians. It's time for us to stand up and celebrate Ontario manufacturers and Ontario made products.

Powered by Canadian Manufacturers & Exporters (CME), Ontario Made brings together manufacturers, retailers, and consumers to celebrate all the great things made right here. Join us on our journey as we promote the very best coffee that this province has to offer.

Ontario Made

 

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